Patient Access Services

Implementing Best Practices in Patient Access Services to Improve the Patient Experience

Implementing Best Practices in Patient Access Services to Improve the Patient Experience

Patient access services can improve the patient experience by providing clear information, streamlining registration and scheduling processes, and using technology to enhance communication and engagement. By addressing financial concerns and meeting the needs of diverse patient populations, patient satisfaction can be improved.

Effective Charge Capture and CDMs – The key to revenue cycle success for hospitals

Effective Charge Capture and CDMs – The key to revenue cycle success for hospitals

An ineffective charge capture program leads to revenue leakage and delays cash realization. While most organizations focus well on back-office functions such as A/R and denial management, they fail to give due attention to the effectiveness of the charge capture process. Missed charges and inaccuracies in charge capture are the primary causes of ineffective charge capture.