Business Management

Scaling up Revenue Cycle Services Operations: Lessons from Our Experience

In this white paper, we bring you lessons from our experience in scaling up revenue cycle BPO operations to over 1,000 people in our offshore delivery center in Coimbatore.

Business Continuity - Lessons from our experience of recovering from a Cyclonic Storm

In this experiential white paper, we share some of the best practices in running mission-critical business processes during a disaster and effectively recovering from the disaster.