echo RPA suite wins Silver Feather Award for Best Use of AI in Healthcare

The echo Robotic Process Automation suite developed by Access Healthcare has been bestowed the Silver Feather Award 2022 for the best use of Artificial Intelligence in Healthcare. Access Healthcare is one of the largest and fastest growing Healthcare BPO companies in India and has been positioned as a trusted partner for the US healthcare industry for over a decade. Through a combination of highly trained process specialists, in-depth domain expertise and proprietary innovative technology, the company delivers enhanced productivity, quality and efficiency in healthcare administration, thereby arresting revenue leakage and cutting overhead costs for healthcare providers.

Manually managing the administration process limits the speed of operation, increases the risk of human error, aggravates data security risks and results in cost over-runs due to inefficiencies – all of which are mitigated through the use of artificial intelligence technology developed by Access Healthcare for automation of key processes. The echo Robotic Process Automation suite has already gained significant traction among healthcare providers, payers and intermediary companies in the United States for the enhanced productivity, cost effectiveness and accuracy it enables in revenue cycle management.

The latest innovation in the platform is echo remote, which uses artificial intelligence for unparalleled security in remote work environments, including face recognition to verify employee identity for secure login. The system uses highly advanced intelligent analytics to monitor the area in the immediate proximity of the system for detecting the presence of camera lenses and other image capture devices and automatically camouflages the data and images to avoid data leakage and mitigate risk of data theft. The healthcare BPO industry considers data confidentiality to be paramount, and the value of such an assurance of protection will run into several billions of dollars every year.

The Silver Feather Awards is an annual event that recognizes, celebrates, and honors innovation and excellence across all industries. The award is bestowed upon the most outstanding entrepreneurs, leaders and organizations in high-growth businesses.

ABOUT ACCESS HEALTHCARE

Access Healthcare provides business process outsourcing, application services, and robotic process automation tools to hospitals, health systems, providers, payers, and related service providers. The company operates from 20 global delivery centers in the US, India, and the Philippines. Their 27,000+ staff is committed

to bringing revenue cycle excellence to clients by leveraging technology, emerging best practices, and global delivery. Based in Dallas, TX, the company supports over 500,000 healthcare providers through 100+ clients, serving 80+ specialties, processing over $120 billion of A/R annually, and ascribing medical codes to over 20 million charts annually.

With over 3,500 virtual bots, Access Healthcare's proprietary robotic process automation platform helps its clients improve efficiency. Access Healthcare is HITRUST, PCI DSS, SOC, ISO 27001, and ISO 9001 certified, providing security, availability, and confidentiality of sensitive health information. For more information, visit www.accesshealthcare.com.