Dallas, TX – August 10, 2016: Access Healthcare, a leading provider of end-to-end healthcare revenue cycle services, today announced the addition of Udayan Madathilkovilakam as Chief Operating Officer. Udayan has over two decades of professional experience in the Healthcare and Outsourcing industry.
Udayan comes to Access Healthcare from Hinduja Global Solutions where he served as SVP and Business Unit Head of Healthcare Payer Operations. While at HGS, Udayan managed nearly 4,000 employees and played a major role in improving its operational margin. Under his leadership, his team received the top customer satisfaction scores at the company and performed well above industry standards.
“Udayan has a proven track record of creating a high performance culture,” said Anurag Jain, Chairman at Access Healthcare. “His deep experience in the industry and in managing large operations will further Access Healthcare’s mission to bring efficiency and excellence to the revenue cycle so our customers can focus on creating great patient experiences.”
Prior to HGS, Udayan served as Director Operations - Financial Management Services at RR Donnelley and was responsible for back-office operations for a large US client. He has also held leadership positions at Fidelity and IBM. While at IBM, he is credited with setting up the first healthcare “build-operate-transfer” (BOT) client.
“I’m looking forward to working with a team that places such value in quality and efficiency,” Udayan explained. “The technology and programs already in place will serve as a foundation to further those values and ultimately better serve Access Healthcare’s customers."
About Access Healthcare
Exceptional healthcare organizations compliment the highest standards of care with a commitment to excellence in revenue cycle management. Billing companies and healthcare provider systems use Access Healthcare to bring excellence to their back office Revenue Cycle Management enabling better focus on strategic priorities, like profitability and creating great patient experiences. By leveraging the Access Healthcare Best Practice Engine for Revenue Cycle Management, our focus on creating results enables not only improved profitability, but opportunity to cultivate growth through reduced costs, better productivity, and higher quality. For more information, check out accesshealthcare.org.