Udayan Madathilkovilakam, Chief Operating Officer

Udayan Madathilkovilakam.jpg
Udayan Madathilkovilakam.jpg

Udayan Madathilkovilakam, Chief Operating Officer

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As Chief Operating Officer, Udayan oversees our organization’s ongoing operations and procedures, while ensuring business efficiency. He is responsible for driving Operational Excellence to make Access Healthcare a robust, flexible and scalable organization. Along with operations, he also leads the Quality, Training, Recruitment and Transition teams across our global delivery centers.

In a career spanning over two decades, Udayan has worked in roles across the Healthcare and Outsourcing Industry with a key focus in delivering transformational value and exceptional customer experience. In his previous roles, he has built successful and large scalable operations. As Senior Vice President with Hinduja Global solutions, Udayan managed close to 3900 associates in the healthcare payer practice and created a high growth culture for his strategic business unit. He has also worked with RR Donnelley, Fidelity Investments, IBM and Apollo Hospital Group respectively.

Udayan has an executive MBA from the Indian Institute of Management, Kozhikode (IIM-K) and a Bachelor’s degree in Mathematics from the University of Calicut.

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