Access Healthcare welcomes Amitabh Vartak who joins us Chief Operating Officer – Offshore Operations. In this role, Amitabh will be responsible for leading our healthcare operations from our delivery centers in India and Manila.
Prior to Access Healthcare, Amitabh managed over 10,000 employees at Vertex Customer Management as Chief Delivery Officer and was instrumental in creating service delivery framework with the right mix of people, process, and technology.
Earlier, Amitabh served as Director – CRM at Concentrix and was responsible for service delivery for multiple customers in the travel, technology, and e-commerce verticals. In the past, he has worked with organizations like Minacs (acquired by Concentrix), Aditya Birla Minacs, and Sutherland, where he led service delivery for large International accounts while designing and implementing enterprise programs to enhance operational efficiency and business profitability.
Read the press release here